Support


Product Updates & Firmware Download

Detail

User Manual

Detail

Product Registration

Detail

Where to Buy

DealersDetailService Center Detail

On-line Store

Detail

iSee Logon

Detail

HD Projector Repair
Request

Detail

Archived Items

Detail



Contact Us


Service and Tech Support

A JVC Customer Service representative will help you.

Contact Us by Phone

(Continental USA)
All Parts Orders 1-800-252-5722
Customer Care Center 1-800-252-5722
Authorized Service Locator 1-800-252-5722
Factory Service Center Repair Status 1-800-252-5722


JVC Authorized Factory Service Centers(Car Entertainment )

FTH
19501 East Walnut Drive South City of Industry CA 91748
Phone: 626-333-2435

United Radio
5717 Enterprise Parkway East Syracuse NY 13057
Phone: 315-446-8700

AVSL Audio Video Service Labs
829 Lynnhaven Pkwy Ste128 Virginia Beach VA 23452
Phone: 757-340-7143

If you are sending your product to a Factory Service Location:
Please pack your unit carefully, and forward the unit together with proof of purchase and this Repair Request form.
If your product is out of warranty, a $50.00 evaluation fee will apply.
If you have any questions please contact our Customer Care Center at (800) 252-5722. Use this link to register and send your HD Home Theater Projector in for repair.
If your HD projector is out of warranty, evaluation fee will apply.

*Important: JVC The JVC Factory Service Center accepts only Professional/Broadcast and Simulation Projector products for repair. Home Theater projectors are serviced at our Authorized Service Center (see link at bottom of page to register service for Home Theater models). For Consumer product service, please refer to the Service Center Locator for an Authorized Service Center. Consumer products will not be accepted at our Factory Service Center.

Sales Branches


JVC A/V Consumer Group - East Coast
1700 Valley Road, Wayne, NJ 07470

Contact Us by Phone

Phone : 1-973-317-5000

JVC Car Entertainment Group - West Coast
2201 E. Dominguez St., Long Beach, CA 90810

Contact Us by Phone

Phone : 1-800-252-5722

Other Contact Information




Contact Us by E-mail・Phone

Press Contact

Phone: 213-291-7888

Contact Us by E-mail

Feedback Regarding the Web Site



JVC's Environmental Policies


Battery Recycling

JVC voluntarily supports the Rechargeable Battery Recycling Corporation (RBRC), a non-profit public service organization dedicated to recycling rechargeable batteries. The RBRC "Call2Recycle" Campaign allows consumers to locate used battery collection sites nearest them or mail in their non-working batteries free of charge. For more information, call 1-800-8BATTERY or visit their website.

Projection TV and Projector Bulb Recycling

Consumers with JVC projection televisions and/or projectors are strongly encouraged to safely recycle their mercury-containing D-ILA lamps. A list of electronics recycling centers, including those that accept mercury-containing lamps, can be found at E-cycling Central.

The Northeast Waste Management Officials’Association provides additional information on the use of Mercury in electronic products and recycling.

The State of Vermont also provides residents with information on the proper disposal of mercury-containing lamps and bulbs on their website.